Shipping policy

We typically ship orders out the business day after the order is placed via FedEx and UPS. This means that the package does not leave our facility until the next business day (Saturday and Sunday not included).

If an item is out of stock and can not be shipped within the next business day, we will contact you. Items some times go out of stock as the demand for our products is extremely high and we have a large number of packages that go out daily. You will receive notification from us, as well as tracking information for your package to your email address once the label is printed. Please always check your email junk file.

If you pre-order a product, please make sure to read estimated ship dates on the product page. Please contact shop@umamimart.pro if you have any questions.